Answers to Your Questions About Cancer Care, Treatment, and Support
What types of cancer do you treat?
We treat a wide range of cancers including breast, lung, prostate, colon, ovarian, pancreatic, skin (melanoma), head and neck, blood cancers (like leukemia and lymphoma), and more. Our team is trained in both common and rare cancer types.
What makes Advanced Cancer Care Center different?
We offer comprehensive, patient-centered cancer treatment under one roof—combining advanced medical therapies with emotional, nutritional, and integrative support to treat the whole person.
What is a multidisciplinary approach to cancer care?
It means your case is reviewed by a team of specialists – including oncologists, surgeons, radiologists, nutritionists, and mental health professionals – to create a treatment plan tailored to your needs.
Do you have any lingering inquiries?
Experiencing difficulty locating the desired information? Reach out for a discussion.
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First Visit and Appointment Questions
What should I bring to my first appointment?
Please bring the following:
A written list of questions or concerns
Medical records and prior imaging or biopsy results
A list of current medications
Insurance card and ID
Any referral paperwork, if applicable
What are your operating hours?
We are open from 8 AM to 6 PM, Monday to Saturday. We’re closed on Sunday. Holiday hours may vary, so please call or check our website for specific information on those dates.
How long will my first visit take?
Initial consultations usually take 60–90 minutes, depending on your medical history and the complexity of your case.
Can I bring a family member or friend?
Yes! We encourage patients to bring a trusted person for support, note-taking, and asking questions.
Will I receive treatment on my first visit?
Not typically. Your first visit usually involves consultations, exams, and reviewing your medical history. Treatment may begin after all necessary tests are complete and a care plan is established.
All about insurance
Insurance, Billing & Financial Help
Do you accept my insurance?
We accept most major insurance providers, including Medicare and Medicaid. If you’re unsure, our billing team will help verify your coverage before your appointment.or concerns
What if I don’t have insurance?
We offer financial counseling and payment plan options. Our team will work with you to explore assistance programs and make treatment as accessible as possible.
Do you offer financial aid or patient assistance programs?
Yes, we partner with nonprofit organizations and pharmaceutical programs that provide financial support for eligible patients.
What type of payment options are available?
We accept all types of payments including but not limited to all major credit and debit cards. For more details, please ask our experts at the bill desk.
All about Care
Treatment & Care Questions
What are my treatment options?
Your treatment options may include surgery, chemotherapy, radiation therapy, immunotherapy, targeted therapy, or a combination. Your care plan is customized based on your cancer type, stage, and overall health.
Will I experience side effects from treatment?
Side effects vary depending on the treatment and individual. We focus on proactive symptom management and supportive care to help you stay as comfortable as possible.
Are your treatments up to date with the latest research?
Absolutely. We use evidence-based practices and stay current with the latest clinical guidelines, innovations, and technologies in oncology care.
Can I continue working during treatment?
Some patients continue working, while others may need to reduce hours or take time off. Your care team will discuss how treatment might impact your routine and help you plan accordingly.
Communication
Communication & Follow-Up
How can I communicate with my care team?
You can contact us by phone, email, or through our secure Patient Portal. The portal allows you to view results, ask questions, and manage appointments online.
How often will I need follow-up visits?
It depends on your treatment plan and cancer type. Your doctor will schedule regular check-ins to monitor progress and adjust care as needed.
Still Have Questions?
We’re here to help. Contact our patient services team at ______________ or ____________________, or visit our Contact Us page for more ways to reach out.